Claims Support Services

Claims happen. And when they do, our claims service kicks into action to support you.  In many ways, making a claim is a moment of truth. We know it’s our chance to prove the value of the products and services you've purchased. We understand the importance of managing your claims properly – with your best interests in mind. Our claims team provide you with the support and advice that you need; when you need it most.


The Jelf Claims Promise


As a Jelf client you will receive contact from your dedicated in-house claims team who will provide expert and technical advice and support to proactively manage your claim, keeping you informed throughout and delivering you the optimum outcome.



  • In-house: Contact through our committed in-house team
  • Expert and Technical: Our team are experts and will provide professional advice and support
  • Proactive: Your claim will be managed effectively and proactively
  • Informed: You will be kept up to date at all key stages of the process
  • Optimum: We will strive to ensure your ideal outcome is achieved


We take your claim seriously. Our team of experienced claims handlers provide a dedicated service that is unrivalled by our competitors.  Claiming can be a stressful time, and all you want it to be able to get back on track. We believe we are in the best position to help you achieve that.


How to claim


There is no doubt that being involved in an accident or emergency can be a difficult time. Find out the actions you need to take in order to minimise disruption and notify us of a claim.


Read more on What to do in the Event of a Claim here…


Jelf Claims Consultancy                               


For more complex cases, Jelf Claims Consultancy achieves the optimum outcome for you or your business.


Read more on Jelf Claims Consultancy here…


Prevention before the cure


In addition to all of this, Jelf Risk Management is on hand to help you minimise and mitigate the risks faced by your business, reducing the chance of you having to make a claim in the first place.


Read more on Risk Management Services here…



Report a claim

Contact your local office