There has been some mention recently of “improving” the letters that the Department of Work and Pensions (DWP) and/or the Pensions Regulator (tPR) are sending out to employer’s prior to their staging dates.
Yet my experience suggests that the content of the letters themselves is not the problem. The real issue appears to be that employers claim they are not receiving the letters at all.
For more on this topic, please see the link to an article in PlanSponsor magazine below:
As if to demonstrate this, and just last week, I encountered several employers who had not yet seen a letter. I don’t doubt the letter has been issued; it’s who it’s gone to at the employer that is likely to be the real problem. So if you are the decision maker/ project manager of your employer’s auto-enrolment plans, it would be a very good idea to check to see who is registered as the principle contact with the above bodies to ensure that future communications get to their intended recipient.
The real point here is that the letter is merely a reminder. Non-receipt of the letter does not mean that the employer is exempt from the regulations, or can ignore their staging date.
So regardless of whether your letter has been received by the wrong person, or returned to the sender, the onus to comply with the legislation still sits very firmly with the employer.
Best regards
Steve
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