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Client Services Administrator
Division : Jelf | Employee Benefits
Advert Contact : Careers : 0844 264 1456
Contract Type : Full Time
Location : Manchester

 

The successful Administrator will produce professional and complete documentation in a compliant manner within agreed timescales for our Client Services department. They will also build rapport with clients via telephone and e-mail, as well as preparing reports, updating internal systems and providing general administrative assistance.

You will also work with providers to maintain a variety of data, and obtain information for other team members which they can then relay to clients.  During the interview process, successful applicants will be able to demonstrate the following key competencies:

  • Previous experience in a customer service/administrator role preferable
  • Have a keen eye for detail
  • Proven ability to work effectively and professionally with colleagues and clients and work well in a team
  • Be well-organised and work well under pressure to meet tight deadlines
  • Excellent communication, customer service and IT skills
 

 

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