B M (Clevedon) Ltd
Just five months after starting their Clevedon-based gym, the owners had some electrical repairs carried out in the sauna area. Two hours after the work was finished, the sauna caught fire causing substantial damage to the building and its contents.
As the claim progressed it became obvious that the sums insured, as declared by the client, were inadequate. Fortunately they had bought a Business Secure policy from Jelf Lampier, which meant they had the reassurance of an additional sum insured allowance, so the claim could be settled for the full amount of the loss incurred. "Right from the start we were impressed by Jelf Lampier's professionalism and understanding of our requirements as a fledgling business. It was a mere five months later that we learned just how effective a broker they really were and the benefits of the policy they had arranged for us. After a major fire, we put their claims handling to the test, and we were delighted with the outcome. They negotiated various issues we had with the Insurers, including a particular issue with insurance values, assisted us with loss mitigation and went onto arrange a settlement figure that allowed us to get the business back up and running. I would have no problem in recommending Jelf Lampier to any prospective client. Their service has been second to none."
Jonathan Hughes, General Manager